Terms & Conditions

By viewing, using, accessing, browsing, or submitting any content or material on the Sydney Jewish Museum Online Order System, you agree to these Online Customer Terms & Conditions, our Privacy Policy, our Website Terms & Conditions of Use, and our Returns Policy (collectively our “Terms & Conditions”) as a binding legal agreement between you and Sydney Jewish Museum. If you do not agree to these Terms & Conditions, then you may not use the Sydney Jewish Museum Online Order System.

Events

Any tickets purchased are non-refundable. Please be aware they are public events and you may be photographed or video.

 Payments

All prices are in Australian currency and include GST. Unless expressly stated on our Website, all product prices exclude insurance and any additional charges for delivery, freight, case and packaging charged by Sydney Jewish Museum or a third party.

Full payment for products must be made at the time of purchase.

 Shipping

All product will be dispatched from our Sydney within 5 business days from receipt of payment. After dispatch, shipping time to most capital cities is 3-4 business days. For special delivery needs please contact us for a quotation.

Delivery time for out of stock items can be delayed due to changes in shipping schedules, dock strikes, container x-rays, carrier delays and overseas suppliers changing dates. Dates are estimates only and we apologise in advance for any delays that may be experienced.

 Returns

We provide an unconditional return policy on all our products purchased from our Website.

After receiving the product, if for any reason whatsoever you are not satisfied, please return it in its original, unmarked condition and packaging within 7 days for a full refund (postage is non-refundable).