Terms and conditions:

This ticket gives access to the Museum and all exhibitions.

To redeem your ticket purchase, you must present either a paper or electronic version of this receipt to the Museum’s admissions desk on arrival.

Tickets are valid for 6 months from the date of purchase and can only be used once.

Tickets cannot be cancelled, refunded, exchanged or duplicated.

If you have purchased a concession ticket, please provide appropriate identification on entry to the Museum.

General information:

The Museum opening hours are:
Monday-Thursday: 10am-4.30pm
Friday: 10am-3.30pm
Sunday: 10am-4pm

We are closed on Saturdays and Jewish Holidays. Please check our website for full details.

The Museum has launched an app for iPhones on which you can listen to the voices of Holocaust survivors and perpetrators during your visit to the Museum. We recommend you download the SJM Voices app prior to your arrival. If you have an android phone, please ask at the admissions desk for assistance.

Due to the sensitive nature of the content in the Holocaust exhibition, we recommend that children no younger than 11 years of age attend, and that children under 13 years of age are accompanied by an adult at all times.